Delivery Information
Stock availability:
We stock everything we sell. If in the unlikely event we are temporarily out of stock we will advise you with an ETA.
Pick ups:
Yes, you can, during checkout, elect to pick up your order from our premises. Our hours of operation are 7.30AM to 2.30PM Monday to Friday excluding public holidays.
Deliveries within Australia:
All orders within Australia are dispatched using TNT's Road Express service. This service reaches all capital cities and most regional centres within two to five days. We will email you the consignment-note number and a link to TNT's website to track your delivery at time of order dispatch confirmation.
We only ship orders when complete as per your original order. If you request us to deliver part shipments on incomplete orders we only invoice you for the goods dispatched and the flat freight charge. Any subsequent part shipments are invoiced separately along with any incurred freight charge.
We do not send goods via post as you may need to track your delivery online and we need the consignment-note signed for as proof of delivery.
TNT cannot deliver without a signature for proof of delivery. We recommend that you use a business address or nominate your place of work that is attended between 8.00AM through 5.00PM Monday to Friday where the delivery can be signed for. Any orders that cannot be delivered will be returned to us where a re-delivery charge will be incurred before re-dispatch.
You can track your order here: http://www.tntexpress.com.au/interaction/asps/trackdtl_tntau.asp
International Orders:
We ship to most international destinations. All prices on our website include, currently, a 10% GST (Goods & Services Tax) and this can be defunded where the goods are sold for use outside Australia.
Our online shop cannot be used to place international orders. Please use our contact form to initiate your orders and enquiries.
